KnowledgePool, the managed learning services specialist, is helping the training team at global communications organisation Orange to cope with fluctuating demands for customer service training in its UK call centres. 19 trainers from KnowledgePool have provided support to the Orange team since July 2005, enabling Orange to respond to high volumes of activity.
KnowledgePool, the UK's leading provider of vendor-independent managed learning services, will be outlining its pioneering approach to managed learning and delivering three, on-stand, 'hot topic' presentations at HRD 2007 (stand 563, 17-19 April, ExCeL, London).
KnowledgePool, the managed learning services company, won the bronze award for Training Company of the Year, at the Institute of IT Training Awards 2007, held at the Dorchester, London, on 1 February.
KnowledgePool, the managed learning services company, has launched a white paper outlining a new approach which learning & development practitioners can use to assess their training portfolio and measure the impact of their learning interventions.
KnowledgePool, the managed learning services company, has added three new functionality features which enable clients to customise its web-based training management and administration system.
KnowledgePool, the managed learning services company, is today celebrating the tenth anniversary of its web presence.
KnowledgePool, the managed learning services company, has been short-listed for the prestigious Training Company of the Year award, by the Institute of IT Training (IITT), the worldwide professional body for IT trainers.
KnowledgePool, the managed learning services company, has been reaccredited as a training provider - for the sixth successive year - by the Institute of IT Training (IITT), the worldwide professional body for IT trainers.
Managed learning services company KnowledgePool has been short-listed as a finalist in two of the nine categories in this year's World of Learning Awards.
The Competition Commission (CC) is aiming to improve access to training and make efficiency gains after awarding an innovative managed services contract to KnowledgePool, for training provision, administration and support.
KnowledgePool, the managed learning services company, is helping British Airways to provide customer service and operations training as well as commercial, management development and professional training.
KnowledgePool, the learning services company, today announced that it has made two promotions and two new additions to its senior management team.
Learning services company KnowledgePool has been named as one of the top 10 global emerging leaders in training outsourcing, by the web-based knowledge community TrainingOutsourcing.com.
KnowledgePool, the learning services company, is providing on-demand training to the 22,500 civil servants at the Home Office, as part of an innovative two-year contract.
KnowledgePool has helped Orange, the mobile communications giant, to provide induction training for 1,000 new customer service representatives in six months, after a series of advertising campaigns created a significant increase in customer response calls.
KnowledgePool, the learning services company, has added over 1,000 instructor-led and online courses, from recognised training vendors, to its searchable online catalogue, creating the UK's biggest 'live schedule' online booking system for training.
KnowledgePool, the learning services company, has been accredited as a training provider - for the fifth year - by the Institute of IT Training, the worldwide professional body for IT trainers.
Organisations can now analyse the skills of their workforce and procure training to fill any skills gaps in one online service. KnowledgePool, the learning services company, has joined up with InfoBasis, a leading provider of skills management technologies, to create the system.
KnowledgePool is the UK and Europe's leading provider of managed learning services. We help create high performance cultures with skilled and passionate people and we help our clients to become great companies to work for. Our role is to be the very best at managing learning performance and processes and we are dedicated to optimising your learning activity and driving up the impact, performance and value of all your learning investment.