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PSI Services launches tools to help navigate the current COVID-19 outbreak

Learning NewsPSI Services LLC

To help leaders and their teams tap into and use Emotional Intelligence (EI) to cope and stay effective during the current Coronavirus crisis, PSI launches an online programme.

Emotional Intelligence programme a vital workplace resource during crisis 

April 14, 2020: To help leaders and their teams tap into and use Emotional Intelligence (EI) to cope and stay effective during the current Coronavirus crisis, PSI launches a free online programme.

The current Coronavirus outbreak has presented us with challenges we’ve never experienced before. How we react during challenging times is largely determined by our Emotional Intelligence (EI) and how equipped we are to manage ourselves and our relationships with others. EI is an important inner reserve that we can all draw on for support and is a resource that’s proven to be both developable and sustainable over time. 

“It’s heartening to see so many people around the world taking positive action, whether it be the exemplary work by those in healthcare, essential businesses keeping open to ensure our communities have food, supplies, and medical equipment, or companies offering creative ways to help and inspire others,” said Peter Celeste, President of Global Talent Management at PSI. “As a global family of business psychologists, it’s in our DNA to want to help. We believe we can do our small bit to support people by providing free access to our Emotional Intelligence programme, supporting people in a simple yet practical way.”

In order to provide practical solutions for organisations and their employees right now, PSI is offering:

  • The EI Zone app – free access to download PSI’s app, full of information and activities designed to build EI.
  • Practical EI videos – short videos recorded by PSI’s Talent Management experts, with advice and tips to help you manage your emotional response to the crisis, and to keep yourself as well and effective as possible. Topics include an introduction to EI, maintaining focus, staying well, and remote team working.
  • Leadership Lounges – practical webinars for leaders. These sessions cover leading in a crisis, maintaining your own and your team’s well-being, and communicating in a virtual landscape.

All of these resources can be found here.

Jill Pennington, Consulting Director for PSI Talent Management, leads the team providing these resources. “Research proves that Emotional Intelligence (EI) is an invaluable resource during times of stress, challenge and high uncertainty,” says Jill. “High levels of EI have been shown to build resilience, enable high performance, and enhance well-being. Emotional Intelligence is also strongly linked to flexible, agile leadership, as well as effective change management. We know that leadership climate, or how it feels to work for someone, is strongly linked to their EI – so now more than ever a leader’s EI is paramount.” 

This programme will equip people with the tools they need to better manage themselves, other people, and their organisation through the current crisis. It does this by supporting simple and actionable behaviour change, such as checking in with your emotions and finding a healthy balance between meeting your own needs and the needs of those around you.

To support emotional well-being for yourself and others, access PSI’s free EI programme here:  


Press Contacts

Claire McCue

PSI Services

E: [email protected]

Karolyn Andrews or Veronica Hannon

T: 01225 863 846 M: 07923 449 724

E: [email protected] or [email protected]

About PSI Services

PSI Services LLC (PSI) is a global workforce solutions provider that designs robust solutions for clients by blending best-in-class assessment content, leading-edge technology, and deep consulting expertise across the entire career life cycle. PSI Talent Management helps organisations attract, recruit, develop, and retain talent globally.

Working in partnership with organisations, PSI’s science-based solutions create lasting and sustainable change. Highly engaging programmes draw on a comprehensive suite of leading diagnostics and robust tools including personality, emotional intelligence, leadership climate, situational judgement tests, virtual assessment centres, and competency-based interviewing.

PSI Talent Management has offices across the EMEA, the Americas, and Asia-Pacific, and an extensive global partner network. It is a division of PSI Services LLC. With a 70-year track record, PSI delivers over 15 million assessments annually in over 50 languages and runs programmes in 160 countries for the world’s leading organisations.  PSI is headquartered in California, USA.