Communication capability in high-stakes sectors

In complex, high-risk environments, communication is not a soft skill, it is a core capability linked directly to safety and performance.

Organisations in sectors such as energy, infrastructure and engineering are placing greater emphasis on how technical and non-technical teams understand each other, particularly as work becomes more distributed and information more complex.

Learning News spoke with Rebecca Trigg from Acteon about the changing demands from clients, how expectations are rising, yet resources often reducing, and what this means practically for learning programmes.

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