News story

Alliance Residential Selects Fuse Universal for Learning & Communications

London, UK; Phoenix, ArizonaLearning NewsFuse Universal

Market leading next-generation learning solutions, Fuse Universal (Fuse), proudly announce that North American real estate firm, Alliance Residential Company has chosen Fuse to modernise learning and communications.

Rachel Davidson, Senior Vice President of Performance
Rachel Davidson, Senior Vice President of Performance 

Based in Phoenix, Arizona and operating throughout 20 states in the U.S., Alliance Residential provides a suite of investment, asset management and property management services via its 3,600 employee base. In a fast-paced, competitive market, Alliance Residential has partnered with Fuse to:

  • Replace its existing LMS infrastructure with a new, modern Learning Experience Platform
  • Standardise the way all colleagues receive learning and communications content to increase efficiency, speed of delivery and consistency of messages
  • Deliver measurable change to employee engagement and business performance with easy access to a mobile, consumer-grade learning experience where colleagues have on-demand access to role-specific knowledge 
  • Equip colleagues, through leadership to the front line, with the ability to curate and socialise content from the subject matter experts

“Stemming from one of our core values — associate significance — we realized that we needed to shift from a traditional training approach to a learning and engagement strategy that puts our associates first,” says Rachel Davidson, Senior Vice President of Performance for Alliance. “Our goal is to better engage with and deliver culture, training and mentorship to our associates in order to recruit and retain a highly motivated workforce. The old school mindset of multiple, 60-minute-plus training classes that must be completed within the first 30 days of employment is being replaced by a more fluid and digestible approach. At Alliance, this translates to short video clips accessible when needed and learning content that is applicable not only to roles but also to our associates’ interests. To make this vision a reality, we needed an engaging platform which would allow our associates to curate their own experience while learning the things necessary to do their job. We are excited to work with Fuse to bring our evolved learning strategy to life and enable our associates to become self-directed learners through the enhanced experience they will have with this platform.”

Founder and CEO of Fuse Universal, Steve Dineen, added, “We are absolutely delighted to welcome Alliance Residential to the Fuse Family. Their vision for simplifying both their learning and comms strategies via Fuse is, in our eyes, essential for the modern workplace and we look forward to supporting this transition. Welcome to the family team.”

Alliance Residential and Fuse Universal are available for comment by contacting the respective teams below:

About Alliance Residential Company

Alliance Residential Company is one of the largest multifamily developers and the fourth largest multifamily manager in the nation. Developer of the high-profile Broadstone communities, Alliance is headquartered in Phoenix, Arizona, with 35 regional offices throughout the West, Southwest, South-Central, Southeast, Mid-Atlantic and Northeast. As an integrated multifamily real estate company, Alliance is focused on the development, management, construction and acquisition of residential and mixed-use communities, overseeing a $15 billion portfolio of 112,000+ units. For more information, visit