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How can the financial and professional services sector establish a culture of learning to compete with digital disruptors?

Bristol, UKLearning NewsSponge

Sponge's final report following Learning Technologies 2022 investigates L&D's insights for finance and professional services organisations.


Since the pandemic the financial and professional services sector has been undergoing a major transformation. Digital disruptors have entered the marketplace, tech giants are looking to draw customers away from well-established players, automation is leading to a reduction in high-street bank branches, and an ongoing technological revolution is constantly speeding up processes. 

Against this backdrop, L&D practitioners play a key role in helping organisations navigate the complexities of this transformation. However, although regulatory compliance has long been essential within the industry, many organisations are yet to unlock the full potential of learning. When utilised correctly, L&D can improve company culture, increase compliance, and enable workers to gain future-ready skills. However, too often L&D remains a siloed department and practitioners are not given a seat at the table with key decision makers. 

Sponge's Financial and Professional Services Insights Report explores how practitioners can demonstrate the full range of L&D options that are available to organisations. Within it, we assess how L&D can respond to the needs of remote workers, drive forward diversity initiatives, transform compliance learning, and upskill to retain talent and respond to sector-wide challenges. 

In summary, the report covers the following:

  • An analysis of the top 3 L&D insights for the financial and professional services sector.
  • Key considerations when addressing these priority areas.
  • How to set your digital learning up for success.

This report is the final of five industry specific reports to be published since Learning Technologies 2022. It follows on from an excellent exhibition, where Sponge was officially recognised as one of the top 3 most engaging exhibitors, and represents Sponge's determination to showcase its cross-sector expertise in the L&D space.

The report is free to download: Download the L&D Financial and Professional Services Insight Report 2022