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Richardson Releases New Sales 2.0 Sales Call Planning Tool with Real-time Coaching and Training

San Francisco, CALearning NewsRichardson

Richardson (http://www.richardson.com), a leading sales training and performance improvement firm, today announced at the Selling Power Sales 2.0 Conference the launch of the Richardson SalesCallPlanner™, an online, real-time planning and training solution that integrates with all major Client Relationship Management (CRM) platforms to help maximize every sales call.

With longer sales cycles and the importance of closing every possible opportunity, the Richardson SalesCallPlanner™ enables sales professionals to strategically envision, map out, and prepare for key customer calls. With a simple click, sales professionals gain access to a step-by-step planning process and a series of just-in-time training, videos, audio, and coaching reinforcement tools to organize and prepare dialogues that drive results.

The program also serves as a coaching tool for sales managers to review sales call plans to provide feedback and coaching before or after a meeting. Richardson has partnered with White Springs, Inc., a leading salesforce effectiveness technology company, to leverage its technology platform to structure this innovative planning and training tool.

“We are extremely excited about the launch of the SalesCallPlanner™. By using the SalesCallPlanner™, sales professionals will lead sales calls that result in closing more business,” says David DiStefano, CEO of Richardson. “The tool improves utilization of CRM systems, accelerates preparation time, and provides salespeople with access to coaching and training in every aspect of their plan, from objections to need dialogue and closing. The tool has one ultimate goal, and that is to improve close ratios, and never before has this been more challenging or important to sales organizations. We’ve embedded Richardson’s time-tested methodology into a tool that operates with a company’s CRM so that sales professionals and sales managers can plan a call much more quickly, track information, and receive immediate skills development directly from the tool whenever coaching is needed. We see this product as a part of the next generation of salesforce development.”

“We have been eagerly anticipating the launch of Richardson’s SalesCallPlanner™, as it represents a new era in sales effectiveness,” says Chris Hens, President of White Springs. “For years, customers have been looking for ways to increase the effectiveness and utilization of sales training. By integrating the SalesCallPlanner™ directly within customers’ CRM/Salesforce automation applications, Richardson can significantly increase training impact because it brings learning into the context of the user’s daily sales environment. Once again, Richardson has proven its commitment to delivering leading-edge solutions to its broad customer base.”