Omniplex Guide supports businesses in adapting to new software as seamlessly as possible – a requirement which has grown in importance during the pandemic. The cloud-based product delivers on-demand, interactive and in-situ guidance, which helps to speed up training and digital transformation.
Matthew Lloyd, CEO at Omniplex Learning, said: “Omniplex Guide is a really important addition to our product range and one we think will really help our customers. We know how frustrating and time consuming it can be to adapt to new tools and technologies, but having a digital adoption solution will improve the speed of change and empower our customers' employees to self-serve.”
The need for digital adoption solutions has accelerated in recent years, with businesses increasingly seeking to move more key business elements online. A report from Gartner has suggested that by 2025, 70% of organisations will use digital adoption solutions across the entire technology stack to overcome ineffective user experiences.
Patrick Jocelyn, Chief Revenue Officer at Omniplex Learning, added: “It's proving more cost-effective than ever for businesses to quickly get their employees and customers up to speed, especially if they are working remotely. Having a digital adoption platform to support users can really remove those pain points and frustrations and ultimately provide users with the support they need.”
The addition of Omniplex Guide expands Omniplex Learning’s current suite of digital learning products and services, which includes Docebo, Articulate, Vyond and Uptale. The expert team of learning consultants and technology specialists inside Omniplex Learning will be on hand to support new and existing customers in rolling out Omniplex Guide to their users.