News story

Western Union and MPS Interactive win Gold at LearnX Impact Awards 2018

Learning NewsMPS Interactive Systems

The winning entry was in the "Best eLearning Design – Simulation" category.


Western Union and MPS Interactive, a global pioneer in learning solutions, have won a Gold award at the LearnX Impact Awards 2018.

The LearnX Impact Awards is an international awards program that recognizes various fields within talent management across the corporate, education and public-service sectors. Each year the awards honor exemplary solutions that deliver strong business outcomes and value.

The award-winning entry, The Quest for Better, was a collaborative effort between Western Union and MPS Interactive. The simulation uses a story-based technique to help the learner apply the principles related to conducting business and interacting with customers that are central to Western Union's way of working. The simulation features multiple characters and uses dialogue-based interaction to allow learners to explore how the principles are applicable to different job roles and situations.