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eglue and Tata Interactive Systems Sign Worldwide Partnership Agreement

Hoboken, NJ and MUMBAI 09 Sep 2008Learning NewsMPS Interactive Systems

eglue and Tata Interactive Systems (TIS) signed a worldwide partnership agreement under which TIS will promote and distribute the eglue InterAct suite and also provide professional services around eglue’s products.

eglue, a global software company that provides unique real-time customer interaction solutions, and Tata Interactive Systems (TIS), a global pioneer in workforce performance and e-learning, today announced that they signed a worldwide partnership agreement under which eglue is now the preferred provider of customer interaction management solutions to TIS customers. The two companies will initially focus their efforts on North America and India.

Under the terms of the agreement, TIS will promote and distribute the eglue InterAct suite. TIS will also provide professional services around eglue’s products, including business analysis, customization and implementation, as well as maintenance and support. In addition, TIS will establish a dedicated team of professionals that will sell eglue’s solutions, and provide pre- and post-sales support.

“TIS understands the business environment that clients operate in and works closely with their teams to arrive at optimal and innovative answers that immediately address critical business needs,” said Sanjaya Sharma, CEO, Tata Interactive Systems. “Our performance support systems deliver tangible performance improvement to organizations, including reduction in costs, increase in revenue, increase in compliance and a significant reduction in time to competence of employees. eglue InterAct real-time customer interaction management solution with its unique real-time decision engine is a powerful tool for companies looking to enhance the performance of their employees and optimize each customer interaction. That is why we chose it as the preferred solution for our customers around the world.”

“As eglue grows its footprint around the world, we are seeking world-class partners to help expand our customer base,” said Dror Pockard, CEO of eglue. “Having laid the foundation with TIS in India, we felt the time was right to take our partnership into other geographies, including North America.”

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