TATA Interactive Systems breaks the 600 barriers
TATA Interactive Systems (TIS), which has completed some 600 custom-built e-learning projects since becoming established in the UK some six years ago, has strengthened its claims to be one of the world's largest teams for the design and development of custom-built e-learning solutions by enlarging its workforce to over 600 in recent weeks.
It has taken this action in order to service the recent large increase in projects it is handling. While many of the extra developers are employed at the company's headquarters in Mumbai, India, the company's sales and development teams in the UK have also increased in recent months. According to Sambit Mohapatra, head of TIS in the UK: "More than ever, this makes TIS a global e-learning developer, since we have sales and development teams operating in the UK, Australia and USA as well as India.
Mohapatra commented: "In the UK alone, TIS grew in revenue terms by some 60 per cent in 2003, acquiring 54 new clients - including Orange T-Mobile and British Airways (BA). This increase in staff was inevitable if we are to continue providing the high quality of customer care and product that keeps our customers coming back for more.
"Our success is based on the 'partnership approach' we take with our clients - fostering a long term relationship where both parties invest in each other. We aim to be a company with whom it is easy to do business and, to help us in this quest, we have begun working with our clients in a revolutionary way - to reduce buyers' risks in investing in e-learning.
"Firms such as the Royal Mail and BA are recognising not only TIS's experience and expertise in developing custom built e-learning programmes but also our emphasis on quality, flexibility and responsiveness to client needs," he added. "Some of our clients - in both the corporate and education sectors - have appointed TIS as their creative and strategic learning partners by having TIS employees placed within their organisations to advise on e-learning programmes.
"Our clients tell us that, with our adherence to quality standards such as ISO 9001, the SEI CMM and SEI P-CMM, as well as Six Sigma techniques, they see us as a 'reduced investment risk'. In other words, they are more than happy to entrust us with developing the e-learning materials that are going to provide their staff with the 'added value' that gives them the competitive edge they need to be increasingly successful," he explained.