Whatfix unveils ScreenSense
AI technology to shape the next frontier of digital adoption.
Whatfix, a leader in Digital Adoption Platforms, today introduced ScreenSense, an innovative AI technology that powers the next generations of its product suiteDAP, Mirror, and Product Analytics. Built on a Computer Use model trained to understand and interact with graphical user interfaces (GUIs) like humans, ScreenSense applies enterprise business knowledge to enhance digital workflows, making tasks more efficient and intuitive.
ScreenSense leverages patented algorithms to create next-gen digital experiences that are more intuitive to the end-user and also evolve with technology changes. Its capabilities include advanced element and context detection, precise segmentation, behavioral intelligence, and inference generation.
"At the heart of the userization approach is ScreenSense, a next-generation suite of patented technologies, that fuels Whatfix's products to empower organizations in accelerating digital adoption, enhancing user experiences, and delivering maximum ROI from their transformation efforts," says Sharath Hari N, Vice President at Everest Group.
"ScreenSense is the core of our AI-driven digital adoption strategy. It leverages our patented innovations to simplify enterprise technology adoption," said Khadim Batti, CEO and Co-Founder of Whatfix. "As AI reshapes how users and enterprises interact with software, ScreenSense is enabling Whatfix to ensure digital adoption is more intuitive, scalable, and impactful in helping businesses drive productivity and ROI from their technology investments."
Gina Smith, Ph.D., Research Director at IDC, said, "The integration of agentic AI amplifies DAP capabilities When thoughtfully administered, DAPs can accelerate AI adoption and ensure organizations can achieve (the) full value of their software investments."
Morten Rye Christensen, Vice President, Infrastructure & Operations, Semler Gruppen, "We're transforming how our teams and customers interact with technology. Rather than wrestling with complex systems, we're prioritizing empowerment and adoption, enabling faster, smoother processes where anyone can jump in, learn, and get more done effortlessly The new AI capabilities offer smart, context-sensitive support, further simplifying workflows and making digital experiences even more engaging."