News story

What do learners really want in a hybrid world? Kallidus reveals all

Bristol, UKLearning NewsKallidus

Kallidus' annual Learner Survey 2021 reveals the impacts of COVID-19 on workplace learning, and top tips for employers to engage and develop their workforces in a world of hybrid working.


25% of learners received no training in 2020.

Kallidus’ annual Learner Survey for 2021 reveals the impacts of the pandemic on workplace learning, with half of people receiving less learning opportunities than they need to work effectively, and a third not learning what they need to progress their career.

However, the report also indicates a bright future for learning, with 2 in 3 learners actively seeking out learning and leading their own development, and 2 in 5 completing more learning while working remotely. Perhaps unsurprisingly, Gen Z (those born 1996 – 2010) play a huge part in demanding better learning and driving the rise in the microlearning and video content that suits their digital learning style.

Kallidus worked with an independent agency to conduct an online survey in March 2021 with 1,033 UK workers, across a wide range of industries and positions. You can download the full report here:

The trick seems to be in building learning that works for a hybrid world (part-remote, part in person), which may be here to stay, comments Rob Caul, CEO Kallidus: “2020 was a year like no other. Whilst the COVID-19 pandemic didn’t create remote or flexible working, it certainly pushed them front and centre, making them the norm, no longer reserved for those fortunate few in forward-thinking companies. The way that we work, live, and learn has been permanently changed.

If the turbulence of 2020 spurred your organisation to reconsider people priorities such as employee wellbeing and learning and development, you are not alone. But preparing for the ‘new normal’ and the post-pandemic workplace is hard when it’s unclear precisely what the future looks like.”

Key findings from the 2021 Learner Survey report

  • Self-led learning is on the rise
  • Blended learning is becoming a favourite among workers
  • Why stereotyping is especially dangerous in learning
  • Up to 40% of workers will change company this year (and how to keep your teams engaged)
  • Why technology and a strong learning culture are your greatest assets




Survey methodology

Kallidus commissioned an independent online survey in March 2021 amongst 1,033 UK employees working across a wide cross-section of industries in the public and private sectors. Data was collected and analysed by age, job role and size of organisation. The full report can be downloaded from