Customer and market insights for business success – Insights Media announces new events
Series of conversational sessions showcases how organisations use case studies and market and customer insights to engage audiences and drive business success.
Insights Media, the customer and market insights agency for learning and talent, is running three events to explore how learning and talent brands can use customer and market insights to drive business success.
The events will demonstrate the power of customer feedback and how listening to customers unlocks organisational success.
“Organisations say they have customers at the centre of what they do, but do they? How often do learning and talent brands have deep, honest conversations with customers about their needs and expectations of their suppliers? When the market is tough and changing rapidly, suppliers need to be highly responsive to customer needs if they want to succeed and grow. That’s why we have created these sessions, to show how the customer can be put at the heart of business thinking and business development,” says Martin Couzins, CEO, Insights Media.
The three sessions kick off this month, and include:
How the Open University uses case studies to build engagement
Paul Severn, Content Marketing Manager, B2B, at the Open University, to discuss the multiple ways in which the OU drives value from case studies.
Date: 27 February
Time: 11am
Register: https://us02web.zoom.us/meeting/register/t9Y2ICnsRh2HG_wVZwSqyg
Using industry insights to engage your audience
Michael Strawbridge, Global Head of Community, LPI, will explore how industry insights can engage and support your audience.
Date 20/3/25
Time 11.00 GMT
Register: https://us02web.zoom.us/meeting/register/2sYRtcxASm-kGeAfqosheQ
The power of customer insights
Meg Peppin, founder, MP Partnership, will discuss how customer listening can inform your thinking and help evolve your business.
Date: 01/05/25
Time: 15.00 BST
Register: https://us02web.zoom.us/meeting/register/pZ3msV04SzS5DkTRkJwdcQ