In just two short years Hilti has utilised Fuse to implement a next-generation learning solution to 25,000 employees across 120 countries worldwide. Incorporating multiple languages, skillsets and technologies, the Hilti team have had to radically change their approach to implementation, content creation and the skills of an L&D professional.
The transformational shift from traditional classroom-based learning and SCORM content to mobile, social and video-based learning has not only driven forward engagement but also been a contributing factor in improving commercial and operational KPIs. In a single month (July 2018) the platform saw in excess of 1 Million Content Views - a sure sign that their employees are engaged in their learning ecosystem.
Through this transformation, the Hilti team has now been shortlisted in this year’s Learning Technologies Awards on 21st November:
- Best learning technologies project- International commercial sector
- Best use of social and collaborative learning technologies
- Best international learning platform implementation
Head of Global Portfolio and Community Management at Hilti, Rachel Hutchinson, describes some of the changes that were made: “So one of the things that we found from our strategic work was that we absolutely had to put measurements in place. We can't simply say that we're going to put learning out there and then never check to see if it's actually changing the performance of the organisation. We do learning for the sake of achieving our targets, and we develop our people specifically for that purpose. Having the data analytics available actually benefits a lot of people in the organisation - it helps us with the management teams because we can actually show clear business results which means no one argues when we need to do more in the L&D field. And that's unusual as most companies that I talk to they say everyone's arguing with them - we do not get pushback for L&D initiatives because we can use the data to show that we're making business results.”
Fuse Founder and CEO, Steve Dineen, added: “We are so proud of what Rachel and the Hilti team have crafted over the past two years - to be able to showcase to the organisation that L&D is having an impact on both employee engagement and business performance was the stuff of dreams just a few years ago. I look forward to celebrating their achievements to date in November.”
The 2018 Learning Technologies event will take place at the Westminster Bridge Hotel on 21st November 2018 - tickets and information are available via the awards website. More information about Fuse, including additional customer success stories, is available from the Fuse team. The full article about Fuse and Hilti's awards shortlisting is available via Fuse's website.