News story

CRM Knowledge launches - and redefines the rules of Microsoft Dynamics CRM training

Manchester, UKLearning NewsCRM Knowledge

A new specialist Microsoft Dynamics CRM training company launches - with a comprehensive and distinctive set of services.

Today, CRM Knowledge launches its unique, dedicated portfolio of Microsoft Dynamics CRM training products and support services which are all developed and delivered by field-experienced consultants.  For the first time there is a one stop shop for Microsoft Dynamics CRM consultants, partners and end users. All of CRM Knowledge’s courses and services are aligned to the roles, skills and the phases of a CRM project, based on the Microsoft Sure Step model. CRM Knowledge use the latest training tools and methods to provide services at the right time and place in the most cost effective manner.

Peter Clements heads up the new training provider. Peter is a leading Microsoft Dynamics CRM specialist who has delivered many enterprise-scale sophisticated, Dynamics CRM projects. He believes that: “CRM projects quite often suffer from a lack of consistency, experience and skills and frequently don’t deliver the value expected by the stakeholders. Until now there hasn’t been a provider dedicated to improving both technical and business Dynamics CRM skills. Poor analysis, design and development decisions regularly result in solutions that either do not meet expectations or extend the length of the project.

CRM Knowledge is also launching a unique course that takes .NET developers through the design and development of a customised Dynamics CRM solution. This new 5-day course, XRM Development and Dynamics CRM, has been developed by Scott Durow and CRM Knowledge. Durow, a Microsoft Dynamics CRM MVP, believes that: “It's essential that we improve the level of XRM development in the UK - its not just about the techniques - its far more about where and how to apply those techniques to build an effective business solution."

“We believe,” explains Clements, “that mainstream Dynamics CRM courses only take the individual so far on the journey of understanding where technology delivers true business benefits. We apply our experience and knowledge to help our clients achieve their business strategy objectives” CRM Knowledge works in a way that no other training company matches. It works with partners, customers and users, aligned directly to their projects not just to train them to a higher skill level but also to deliver skills as they are needed, solving project challenges in real time.

Get further details from CRM Knowledge by visiting www.crmknowledge.co.uk or calling 0845 643 0912.