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BYG on preferred e-learning panel at Royal Bank of Scotland Group

Learning NewsBYG Systems

Bespoke e-Learning supplier BYG Systems has been awarded a two-year contract to be a preferred supplier of e-Learning to the Royal Bank of Scotland Group.

After a complex and lengthy tendering process, the appointment was announced in April 2002.

RBS has spent in excess of £4 million pounds over the last two years on e-learning. It is likely that the value of the new contract will be greater due to the adoption of online learning within the RBS business strategy. Preferred supplier status on the e-learning panel of the Royal Bank of Scotland Group will guarantee BYG a share in the estimated contract value. The supplier panel will provide online learning services to all 22 companies in the RBS Group including Coutts, Lombard Direct, NatWest and Tesco Personal Finance.

Dr Yoon Yong, Managing Director at BYG Systems comments, "We are delighted to have been chosen by RBS as its preferred supplier and very much look forward to getting started on the first of many e-learning projects. RBS enhances our impressive portfolio of clients, which includes Vodafone, Debenhams and Friends Provident.

"The contract consolidates BYG's position as one of the UK market leaders in providing bespoke e-learning solutions. It also strengthens our commitment to further growth and investment over the coming months.

"Getting to know and understand our customers and their business is an integral part of how BYG works. Our commitment to a partnership approach is one of the key factors in the success of the long-term relationships we have with our clients. BYG believes in the importance of providing quality, well designed, and focused e-learning solutions."

Brian McLaren, Head of Training and Online Learning, Royal Bank of Scotland Group says,

"We recognised a need for a requirement to move away from the buyer supplier relationships which we've had in the past with our bespoke e-learning development suppliers. The introduction of a preferred panel of suppliers gives us the back up which we require to support e-learning activity across a much-enlarged Group, which now has over 105,000 employees globally. It also provides the suppliers the unique opportunity to live within our culture and help shape our e-learning thinking as we progress forward with our growth plans. This is a true partnership arrangement and the way that we ultimately work together through forums and process design will reinforce that."

Dave Buglass, Manager, Learning Infrastructure, Royal Bank of Scotland Group, comments further:

"We've carried out a rigorous exercise against laid down criteria over the past 12 months and this has helped us shape what we believe to be a strong set of companies who will provide us with the creative leading edge thinking that we require. It has obviously taken a long time to complete but in a way this has assisted with the timing and we're in a stronger position now to exploit and move forward at a quicker pace. We're obviously delighted to be working with BYG Systems who we have found to be innovative and responsive to our requirements in moving our e-learning thinking forward. "

BYG specialises in the delivery of bespoke e-learning solutions for large blue chip organisations in the UK. Established since 1983, BYG's e-Learning division has a proven track record of managing diverse e-learning projects and is renowned for combining a wealth of experience, innovation and high quality instructional design to consistently provide customer driven e-learning applications. The company's client base consists of leading organisations in retail, finance, telecommunications and government sectors.