News story

Information Transfer and Care Management Group shortlisted in the E-learning Awards 2009

Learning NewsActeon Communication and Learning

Information Transfer and Care Management Group (CMG) have been shortlisted for the
E-learning Award in the category ‘Best e-learning project securing widespread adoption.’
The joint entry demonstrates how a new e-learning implementation can be enthusiastically adopted within a people-focussed working environment, and can rapidly deliver significant business impact.

CMG is a healthcare business. Staff are carers, so technology is not an everyday part of their work. In addition, there are other challenges due to increased regulatory requirements, rapid expansion and the specialist training needs of many different job functions.

CMG selected Information Transfer to help them meet these challenges. Specialists in creating bespoke solutions, Information Transfer also has particular expertise in helping organisations drive adoption and embed learning technologies.

Fulfilling Potential is a corporate blended learning programme with a core e-learning element. It combines bespoke content, learning management technology and offline learning activities. It delivers consistent training messages, which incorporate CMG vision and values.

By aligning with business objectives, understanding the needs of the learners and sympathetic use of technology, Fulfilling Potential has made a real difference to the organisation. From a business with no technical infrastructure in September 2008, CMG is now using bespoke e-learning across the whole group to improve performance, reduce risk and embed a revived corporate culture.

"We are particularly pleased to have been shortlisted for 'widespread adoption'. Our focus on learner needs, integration with workflow and an extensive internal communication programme, all combined to motivate CMG staff so the uptake of e-learning has been fantastic!" says Owen Rose, Managing Partner at Information Transfer.

Extensive user surveys were conducted across the business, 3 months after the launch. The results show excellent approval ratings on a range of questions relating to access, usability and effectiveness of Fulfilling Potential, demonstrating genuine enthusiasm by users and managers.

David Spruzen, CEO at CMG, sums this up: "Fulfilling Potential has had a huge impact for CMG. And beyond learning and development, that impact goes right to the core of our values."

Information Transfer has also been shortlisted for an E-learning Industry Award for Outstanding Achievement, for their work with Priory Group.

The winners will be announced at a gala dinner held at the Sheraton Park Lane Hotel on 12th November 2009.