News story

Hamptons International has commissioned Information Transfer to develop e-learning to help protect lone workers

Learning NewsActeon Communication and Learning

Property Consultant, Hamptons International has commissioned Information Transfer to write an e-learning course on lone working to complement their classroom training. The course explains personal safety issues and introduces the firm’s policy and procedures for staff who need to work alone.

‘Safe Lone Working’ is one element of a complete suite of
e-learning material covering health and safety topics, part of the library of compliance training that is provided online for all staff.

Twenty years ago the murder of estate agent Suzy Lamplugh made the headlines; recent press coverage of the Ipswich murder trial included some speculation that Steve Wright might have been guilty of her death.

Suzy Lamplugh was an estate agent who failed to return from a viewing. Her diary showed she had gone to meet a 'Mr Kipper' at a property for sale. She did not call back to her office and she missed a later appointment, which was unusual. Worried colleagues called the police. In spite of a massive search she was never heard of again.
Her parents decided to do something to reduce the risk of this kind of thing happening to other lone workers. They set up the Suzy Lamplugh Trust to raise awareness of the risks of lone working. Their theme is ‘Live Life Safe’.

Twenty years on the Trust can be credited with having created the discipline of personal safety. The law on safety at work now requires employers to have procedures for reducing the risks faced by staff who have to work alone. This includes the provision of appropriate training.

Knowing how to avoid violence and aggression is a useful life skill for adults and children, in our work, and at home. Some simple guidelines can help us all to live safer, more confident lives. Those who do not have the benefit of Hamptons’ e-learning course can find out more from the Suzy Lamplugh Trust website.