Learning content specialist Video Arts will run a live film set and showcase its latest video titles, e-learning library and platforms at Learning Technologies 2016 (3-4 February, Olympia).
Visitors to stand L9 can pick up production techniques at Video Arts live film set. There will also be the chance to win a Video Arts ‘So You Want to Make a Corporate Video’ workshop for up to six people in their organisation.
The one-day course, run at your own premises, is designed to give aspiring film makers the basic tools to start their own L&D video productions. The lucky winners will learn tips and techniques on lighting, sound, camera and getting the most out of your cast to achieve a polished production.
The day wraps up with a live shoot where delegates create a piece-to-camera and interview-style film using the techniques they have learned. Visit stand L9 to enter.
Also at LT2016, Video Arts will showcase the latest edition to its award-winning Essentials video and e-learning library.
Customer Service Essentials help front line teams better understand customers, meet their needs, resolve problems and provide after sales care in person, online and over the phone.
Featuring Video Arts trademark well-known actors such as Mark Heap and Tom Bennett, the series includes 32 high impact videos and 10 short, snappy e-learning courses, as well as group exercises for front-line teams.
Currently used by clients such as Specsavers, Homes for Haringey and South East Water, the series draws on the subject expertise of Sir Antony Jay, Peter Honey, Charles Jennings, Desmond Morris and Professor John Adair, to name a few.
“Customer service training needs to be short, sharp and memorable, so that people can learn to apply the necessary skills without being off-the-job for too long,” said Martin Addison, CEO of Video Arts.
“Our new Customer Service Essentials are specifically designed to meet this need and to help people deal more effectively with difficult customers. The characters, scenarios and humour in the courses all combine to get learners emotionally involved. This means they’ll not only enjoy the content, they’ll be able to remember and apply what they’ve learned.”
The Customer Service Essentials complement the Management and Workplace Series, bringing the total Essentials range to 102 videos and 32 e-learning courses.
In February 2016, Video Arts will be producing their fourth Essentials series: Leadership Essentials.