A Manager’s Guide to the Emotional Workplace
What is the best way to handle sensitive issues at work? Whether it is delivering feedback, dealing with conflict, or addressing performance issues, dealing with the emotional nitty-gritty of working life is something most business leaders would rather avoid.
Professional mediator and relationship expert Eryn Kalish is the exception to the rule. The Principle of Workplace Connections and the author of Challenging Conversations, she has made an art out of confronting head on the kind of problems most people run a mile from.
On Wednesday, August 22 at 17:00, Eryn is hosting a worldwide webinar on A Manager’s Guide to the Emotional Workplace, providing insight and advice into the situations that challenge even the most experienced managers. Participants will learn how to address any situation in an emotionally intelligent manner that is supportive and result-focused. In particular, the webinar will cover how to:
- Address sensitive issues in a candid and confident manner
- Diffuse emotionally charged situations in a way that encourages understanding
- Listen effectively, even when it is difficult
- Create a positive environment where people perform at their best
Registration for this complimentary event is available at http://www.webex.com/webinars/A-Managers-Guide-to-the-Emotional-Workplace-How-to-stay-focused-and-balanced-when-dealing-with-sensitive-issues.