Companies must meet specific criteria for eligibility, including breadth and quality of the training services; industry visibility, innovation and impact; capability to deliver multiple types of training services; company size and growth potential, and strength of client and geographic reach.
“Last year, Raytheon Professional Services (RPS) delivered 7.2 million hours of training in 28 languages to customers from Mexico to China, and being awarded this recognition speaks to our global training leadership.” said David Letts, vice president and general manager, RPS. “Our customers require us to provide solutions for a wide range of training objectives and challenges, and our team of experts applies best practices from across industries to consistently drive better results for our customers and our industry.”
“Companies selected for the Top 20 list have demonstrated expertise and experience in managing major business process outsourcing engagements as well as creating a significant impact on the industry," said Ken Taylor, chief operating officer of TrainingIndustry.com
As part of its commitment to service excellence, TrainingIndustry.com continuously reviews companies that provide training business process outsourcing (BPO) services and conducts an annual assessment to determine suppliers' experience and capabilities.
*Note to Editors:
Because of the diversity of services included in training outsourcing engagements, no attempt is made to rank the ‘Top 20.’