QA's in LPI's 'Top 20 Highest Performing Learning Providers' 2018 report
QA, the UK's leading learning and training skills provider, is recognised as providing the highest quality of service and customer experience in a new report by the Learning and Performance Institute.
QA has been accredited with the LPI for over 22 years and is very happy to have been included as one of the 'Top 20 Highest-Performing Learning Providers' in the LPI's 2018 report. Each provider in the LPI's Top 20 list has proven, against a list of key performance indicators set by the LPI, that it provides its customers with the best learning solutions and services possible
During an accreditation assessment, the LPI evaluates organisational efficacy against the following key performance indicators (KPI's), scoring each against a reference framework.
- Corporate Integrity & CSR
- Live Learning
- Service/Product Roadmap
- Client Value Proposition
- Online Learning
- Qualifications/Accreditations
- Marketing
- eLearning Content
- People Development
- Sales
- Self-Study Content
- Business Stability
Edmund Monk, CEO of the Learning and Performance Institute, says in the report:
"Prospective and existing customers can be assured that these 20 organisations will provide the highest quality of service and the best user experience. They are trusted business partners, acting always in the best interests of their clients and, as such, fully endorsed by the Learning and Performance Institute."
Giles Smith, Enterprise Sales Director at QA, comments:
"QA is absolutely delighted to feature in the LPI's Training Top 20. This year, QA has invested more time, money and expertise in ensuring we understand customers' issues, and in delivering relevant and innovative learning solutions. We are proud to continue to help people and businesses transform their performance through learning."