QA-IQ expands international delivery
QA-IQ, the UK's leading learning services company, has launched a global partnership programme that provides its customers with access to high-quality technical, professional skills, and management and personal development training across a wide range of international locations.
The Global Reach programme will allow companies to access an extensive portfolio of training courses and learning support in a wide range of global regions. With partnerships in place with leading training organisations across key geographies, including India, the US, China, Singapore, Australia and New Zealand as well as European markets, QA-IQ customers enjoy a truly joined-up global learning experience.
Managing Director of QA-IQ, John Kauffman explains; “Our customers’ needs are evolving and Global Reach represents an extension of our successful Managed Training Service to ensure that we are effectively supporting global requirements. There is certainly a move towards centralised training management for international organisations, and as a result it’s critical to be able to offer this level of global support. While we already deliver our programmes in multiple geographies we want to provide a simple structure that will ensure that our customers are able to access the same high level of training provision worldwide.
“Our learning partners share our commitment to quality and we have put a strong process in place to ensure that we maintain the highest standards. Our UK customers will continue to benefit from a flexible service that includes a robust system for online bookings and a single point of contact for training requirements and consolidated reporting, with the added benefit of visibility of a global catalogue and reporting on global training spend. Ultimately, this means customers enjoy significant cost and administration savings through effective sourcing and management of global delivery, and confidence in the quality of training delivered to their people around the world.”
QA-IQ’s vendor partners are also in strong support of the programme, as Director of Training Services EMEA at Novell, Maria Thun makes clear; “QA-IQ is one of the leading Novell Platinum learning partners globally. As a focused, committed partner, QA-IQ has made a significant contribution to the development and growth of our portfolio, particularly in the Linux sphere. We have worked with QA-IQ to deliver training solutions to several mutual clients and we are delighted that QA-IQ has developed a sound platform to support these clients on a global scale.”
The service will give QA-IQ’s international customers access to all the benefits of its managed training service administration, including an online catalogue and portal for global booking, a structured booking process to ensure streamlined and efficient confirmation of details, a UK-based administration support team with virtual team support on enquiries, online reporting and an invoicing model set up to handle multi-location and currency invoicing.