NetDimensions Hosts User Event for Clients Representing Over 1 Million Active Users
NetDimensions, a global provider of performance, knowledge and learning management systems, announced today record attendance at another successful gathering of users of its industry leading products and services.
NetDimensions (London Stock Exchange, AIM: NETD), a global provider of performance, knowledge and learning management systems, announced today record attendance at another successful gathering of users of its industry leading products and services.
More than 150 participants attended the NetDimensions EKP (Enterprise Knowledge Platform) User Days at the Chicago Police Academy in Chicago and at the Institute of Directors in London, on September 9th and 17th.
“The participants this year represent over one million EKP users around the world, a sizable percentage of the eight million strong user community,” said NetDimensions CEO and Managing Director Jay Shaw. “These EKP User Days are an excellent way for us to engage clients and partners face to face and share best practices and success stories.”
Participating companies, government agencies and membership organizations included the Chicago Police Department, Endsleigh Insurance, Flight Safety International, Florida Nursery Growers and Landscape Association, Frontier Airlines, Homeserve Chem-Dry, Hudson, ING, Midwest Airlines, Trading Technologies and Virgin Atlantic.
Making learning and assessments easier with industry leading solutions
Sharon Spencer, Learning and Development Business Partner at Homeserve Chem-Dry, noted, “EKP gives us a unique selling point in that we can say, with authority, our technicians are trained, skilled and certified to do the job.”
The events were not exclusive to users of the EKP learning management system; users of the NetDimensions Enterprise Assessment Platform (EAP) and Enterprise Content Platform (ECP) also attended.
"EAP is very easy, very user friendly, and is already making my life easier," said Linda Ostler, Ground Training Coordinator at Virgin Atlantic's Flight Operations.
Organized and tailored to the needs of customers
NetDimensions takes pride in having one of the most dedicated and responsive customer service teams in the business. The EKP User Days enable attendees to meet the people behind NetDimensions’ flagship products and address users’ needs and challenges.
Patricia Ransom, Trainer at Hudson’s North American Learning and Development team, noted, “The one thing that matters most to me with vendors is Customer Service. The fact that NetDimensions spent half the time actively listening to their users and following up on items raised is, to me, the mark of great Customer Service.”
Barbara Leon, eLearning Coordinator at Frontier Airlines said, “Very seldom does one ever get to have direct interface with the programmers and the product manager of a large piece of software.”
“And less often does the end-user get to speak their mind about what’s on their wish list. I was very impressed by this interaction at the EKP User Day.”
A unique learning experience
Participants at the event took advantage of the opportunity to learn from each other’s best practices and success stories. Attendees also got a sneak peek into future product development plans.
“I had a great time at the conference and would love to attend again,” said Mark Nelson, a training consultant from the Greater Salt Lake City Area. “It was exciting to see what other organizations are doing, the unique challenges they have meeting the needs of their audiences, and how they are overcoming those challenges.”
“It also helped me refocus on where my organization is going with EKP. I feel more confident about how to approach our specific needs now and with new features in the near future.”
A global company serving a global community
Through its own offices worldwide, as well as through a global partner network that extends to over 40 countries, NetDimensions serves over 700 clients with more than 8 million users.
In addition to the NetDimensions hosted conferences, the company’s global partners host user events in continental Europe, the Middle East, Africa, South America and Asia Pacific throughout the year.
“These days are all about informing and connecting,” said Andy Green, managing director of NetDimensions partner Intellego. “Our clients gain real insights into EKP’s future development path and their peers’ successes, and in turn we get insightful feedback from them on the issues that really matter to their respective organizations. It’s a great event that really builds a sense of partnership and community around the NetDimensions solution set.”