Single source authoring and organising L&D for performance support
Ontuitive’s Bob Mosher, a world-renowned voice on workplace performance support, is presenting at both of the upcoming Learning Technologies and Learning and Skills exhibitions, covering essential elements in workplace performance support strategies.
Performance support, delivering learning in the workflow just as workers need to know something to complete a job or task, is an exciting and fast-growing area of L&D and Ontuitive’s Bob Mosher, a former director at Microsoft Learning and one of the world’s best-known practitioners and speakers on performance support, is providing a series of presentations at the Learning Technologies and Learning and Skills events later this month.
Multi channel publishing/single source authoring: authoring once, outputting to many is a 30-minute presentation on day one of the Learning Technologies exhibition, 13.15 pm January 29. “One of the challenges of supporting performance is delivering the same content through multiple modalities,” points out Bob Mosher. “Single-source publishing consists of practices and technologies that allow an organisation to write content once and then publish it out in all the different forms or modalities needed. My presentation at Learning Technologies will introduce key single source publishing practices and several examples that we’ve used in workplace performance support applications.”
The following day at the Learning and Skills exhibition, co-located with Learning Technologies, Bob Mosher will turn his attention to the changing roles within L&D and how to best adapt a learning group to optimise the design, delivery, and deployment of performance support.
“Introducing performance into an organisation will inevitably affect the roles and processes a learning group uses to deliver learning. What are the new design considerations when integrating performance support into and existing learning approach? What are the new roles that may need to be created or adapted? How is content managed differently? How does instructional design best adapt its skills to design performance support most effectively? How does a learning group interact with the enterprise when they begin providing performance support solutions?” asks Bob Mosher.
How Performance Support changes a learning organisation, a 30-minute presentation by Bob Mosher, runs at Learning and Skills, 13.00 pm January 30.
Bob is also delivering 30-minute sessions in the Performance Support Theatre, stand 69 on the Learning Technologies exhibition floor, offering visitors a rounded insight into workplace performance support: Performance Support in 2 clicks and 10 seconds runs at 11 am on both days of the exhibitions, January 29 and 30.
Advance booking for each of Bob Mosher’s presentations isn’t required. However, in previous years the presentation theatres have been extremely popular and visitors are encouraged to arrive early to be sure of a seat.