Performance Support: Examples that work
How performance support works, practically in businesses, is being outlined at a Learning and Performance Institute webinar, taking place this week, hosted by Bob Mosher of Ontuitive.
This webinar looks at a number of performance support implementations, in business, and asks key questions about what made them successful.
“It’s one thing to want to do performance support, it’s another to implement it successfully,” states Bob Mosher. “So we’re going to explore the best practices and case studies around several successful performance support implementations at some of the world’s top companies; what was it that made them effective and impactful?”
Bob will explore the business case, show a demonstration and discuss business impact. And those attending will learn: all about the best practices for an effective performance support deployment; how others have successfully integrated performance support with standard formal classroom training; and how to effectively select a first project - a key issue to be aware of when ‘selling the idea’ internally.
Bob Mosher is one of world’s foremost minds on performance support with a 20-year plus career, working at the heart of building new ways of learning in business. He was formerly a director of Microsoft’s learning business and joined Ontuitive, a developer of performance support software and services, in 2006. He is known internationally for his work on the ‘five moments of need’: a model that defines when learning interventions are needed and the type of intervention needed at each moment.
The one-hour webinar, hosted by Bob Mosher and the Learning and Performance Institute’s Colin Steed, takes place on January 23 2013 at 15.00 UK time and will run on Adobe Connect. The event is for members of the Learning and Performance Institute interested in discovering more about the latest thinking about performance support in business and is free to attend. Registration is available at: Performance Support: Examples that work.