Ontuitive argues for radical shift in learning to performance-based learning
Ontuitive, the performance support systems and services provider, is making the case for business to think again about it's approach to learning and development and make a radical shift to performance-based learning by integrating more learning into business workflows.
At a performance support workshop run by Ontuitive for L&D professionals in London on Friday, Ontuitive's Bob Mosher, one of the world's foremost performance support professionals, argued that business and L&D departments needed to reappraise their approach to how they train employees, citing that learning in its current form is broken and that employees are struggling to cope under an ever-increasing volume of information, new skills requirements, business change, compliance and new procedures.
"The learning that the majority of L&D departments deliver is failing to lead to the new skills that their employees need and is falling a long way short of positively affecting performance. Many, under increasing budgetary pressures, are cutting training time and relying on the promise of elearning and blended learning to solve the problem. But this is simply never going to work and a fundamental shift in approach is needed," said Bob Mosher, who in his workshop, explained: "traditional training and elearning are needed initially but when processes change or when something goes wrong learning must occur in the workflow and be role and context sensitive for it to directly address the performance issue of the employee."
During the workshop, which introduced L&D professionals to the essential elements of performance support strategy, Ontuitive explained its concept of 'Just Enough Learning': a six point model that starts with an employee's moment of learning need and, without the employee leaving his or her workflow, provides just the right amount of learning to correct the performance issue, escalating through further learning resources until the right answer is found.
The company has produced a white paper, 'The Key to Elevating L&D to a Strategic Partner', explaining its reasoning for the new approach to a performance-based learning culture, which is free to download from its website at www.ontuitive.com. Ontuitive is the new name for the performance support and services provider LearningGuide Solutions, which launched its new brand identity at this week's Learning Technologies 2012 event in London.