Becoming a Performing Organisation: Don't merely impact knowledge, ensure workplace performance
Bob Mosher, Chief Learning & Strategy Evangelist at LearningGuide Solutions, is working with L&D professionals to assist them in moving their organisations beyond learning and to focus more on performance.
"Many of the organisations I've worked with were still mired in traditional approaches to instruction and supporting their learners" said Mosher. In challenging organisations to become a performimg organsiation Mosher offers a few approaches to consider:
- Lead with a performance strategy, not a learning strategy
- Build learning tools that both support and teach
- Foster understanding of performance strategy with front-line managers
Mosher concludes "we are in the performance business, not the knowledge-gain business. The learning leaders who understand the difference are the ones who will succeed", as a colleague of mine always says, "If our efforts aren't ultimately about improving performance, why are we putting people through any of this in the first place".
Bob Mosher has produced an indepth feature in CLO Magazine about the challenges faced by L&D professionals in driving a performance culture titled Becoming a Performing Organisation. To find out more read the full article: http://www.nxtbook.com/nxtbooks/mediatec/clo0910/#/16
Below are links to Mosher's past articles and Amazon where you can purchase his latest book Innovative Performance Support offering a concise and comprehensive overview of performance support (PS) practices:
http://www.learningguidesolutions.com/index.php/usa/read/about/moshers-corner/
http://www.amazon.com/Innovative-Performance-Support-Strategies-Practices/dp/007170311X/ref=sr_1_1?s=books&ie=UTF8&qid=1284106262&sr=1-1
About Bob Mosher
Mosher has been an active and influential leader in the learning and training industry for over 23 years and is renowned worldwide for his pioneering role in e-learning and new approaches to learning. Bob joined LearningGuide from Microsoft, where he was Director of Learning Strategy and Evangelism. Before, Bob was the Executive Director of Education for Element K where he directed and influenced their learning model and products. He is an influential voice in the IT training industry, speaking at conferences and participating within industry associations such as CLO Magazine, CompTIA, ASTD, The E-learning Guild, The Institute of IT Training and The Masie Centre.