Galliford Try impressed by LearningGuide's support
With a substantial growth plan and the acquisition of several new companies in 2007 and 2008 it was imperative to its management that Galliford Try could provide immediate learning and support to new staff, geographically dispersed across the UK, in the use of DEMA, the company's mission critical business control system. Galliford Try selected the performance support solution LearningGuide to solve the problem.
Galliford Try is one of the UK's leading construction and house building groups with revenues up to £1.8 billion. Galliford Try is recognised for their high standards of project delivery and their approach to innovation and continuous improvement playing an increasing role in contributing to the future of the UK's built environment.
The mission critical, Windows based DEMA Financials is used within the group to manage sales and purchase orders, pay roll, data collection and financial processes. “LearningGuide has allowed us to effectively combine training for application and process changes within the business. The tool has provided us with the flexibility to combine material from many sources and we remain in control of both the content and the look and feel”, says Martin Stacey, Management Services Director.
With the support of LearningGuide a lot of content can be deployed to reach a large number of users across the entire geographical area. This is delivered in an environmentally friendly way as there is no printing of books or any other materials. The DEMA LearningGuide offers ease of use, is available 24 hours a day and integrates DEMA support with Galliford Try processes, templates and forms.
“We have been so impressed with the results with LearningGuide in respect to the DEMA application that we are now implementing the standard Microsoft Office content for use by all our users right across the entire business”, Martin says enthusiastically, “for the LearningGuide meant saving time and money on initial formal training, it reduced time spent on calls to helpdesks, increased the autonomy of employees, improved the overall quality of work and there’s no need for further refresher training”.