TATA Interactive Systems emphasises the value of quality
TATA Interactive Systems (TIS) is putting the accent on quality on its stand at this year's e-learning London exhibition, being held in Wembley, on 28th and 29th May. TIS, which is among the world's largest designers and developers of custom-built e-learning solutions with clients in the UK's commercial and education sectors, attributes much of its success to working to internationally agreed quality standards.
TIS has been assessed at level 5 on the Capability Maturity Model (CMM) scale - a quality assurance mark granted to only a few of the world's leading organisations. It also has ISO 9002 certification; it implements the 'balanced scorecard' approach, and also follows the TATA Business Excellence Model devised by the US 'quality guru', Malcolm Baldridge.
According to Sanjaya Sharma, TIS's chief executive: "We have continually increased our productivity by four per cent per quarter for the last ten months. In effect, what we used to be able to do in six months, we are now able to do in five - and, so, we can offer our clients both time and cost savings, while continuing to meet stringent, internationally-agreed quality standards as far as the resulting e-learning materials are concerned."
At the exhibition, TIS has on show four of its programmes that have won major awards in the UK and USA over the past few months, along with its courseware migration service.
This service helps to overcome organisations' reluctance to invest more heavily in e-learning materials by taking existing learning materials and turning them into courseware materials capable of being delivered online by the latest, state-of-the-art delivery technologies. Moreover, under this service, TIS not only undertakes to migrate any existing learning materials to be delivered - effectively - online, but it will continually update the courseware to allow it to be delivered by whatever new delivery technologies are developed.
The award winning programmes are:
Granada Learning's online subscription service, primary-zone - named at this year's BETT, the UK's premier education show, as the best Online Learning Resource.
Consignia's e-learning materials that recently won the Personnel Today E-learning Award for the best e-learning implementation.
A customer service training programme - REPeTrain - developed for ASI-Aon, which was named 'Product of the Year' by CallCenter Magazine in the USA.
The McGraw-Hill Learning Network, a programme developed the McGraw-Hill Companies - one of the world's largest education portals - which won one of the Software & Information Industry Association's prestigious Codie Awards in the USA.