The group has won numerous awards, with a focus in the “guarantor” unsecured credit and personal (secured) loan markets. TFS Loans Ltd strives to be responsible providers of finance on reasonable and transparent terms to customers and businesses requiring an alternative to the mainstream funders in the UK. Customer service, satisfaction and product innovation are the key focus areas of the organisation and they are committed to meeting their shareholder’s aims and objectives as well as those of the regulator.
Ali Soper, Creative Director of MicroLearn says, “MicroLearn is delighted to welcome TFS Loans Ltd to our growing list of valued clients. We are committed to helping the group further with the personal and professional development of their staff and assist in expanding their skills and knowledge to the benefit of the firm’s customers. Not alone in handling the pressures of a busy call centre environment, we truly believe that MicroLearn’s dynamic, bite-sized content is perfectly placed to cater for TFS’s busy staff who may require accessible training at the point of need.”
Theresa Libby, Business Development Training Officer, TFS Loans Ltd says, “We are delighted to partner with MicroLearn, as they have introduced to our organisation the use of bite-sized content and engaging video, identified as a more suitable element of e-learning for all our members of staff. This also provides additional benefit and learning resource to certain members of staff that would like to work towards career progression, along with assisting staff to gain a broader range of skills and knowledge, enhancing personal and professional development, as well as improving the already high standards of the business and assisting our customers through their journey.”