Learning Tree Management Institute Introduces a new IT Infrastructure Library (ITIL) Course Preparing Attendees for the Foundation Certification
Learning Tree International is currently presenting a new course which offers IT professionals the opportunity to prepare for, and then take, the IT Infrastructure Library (ITIL) Foundation Certification exam. The 3-day course, entitled ITIL: Achieving Foundation Certification consists of interactive class activities led by an expert instructor for the purpose of gaining knowledge in each ITIL process and function. At the conclusion of the course, participants are administered the exam by Learning Tree and, upon successful completion, receive their ITIL Foundation Certification.
Learning Tree International has begun presenting a new course which offers IT professionals and managers the opportunity to prepare for, and then take, the IT Infrastructure Library (ITIL) Foundation Certification exam.
The 3-day course, entitled ITIL: Achieving Foundation Certification consists of interactive class activities led by an expert instructor for the purpose of gaining knowledge in each ITIL process and function. At the conclusion of the course, participants are administered the exam by Learning Tree and, upon successful completion, receive their ITIL Foundation Certification.
In preparation, attendees receive instruction in several facets of ITIL, including how to...
• Evaluate best practices in IT Service Management based on ITIL methodology
• Assess the activities and roles involved in each ITIL process
• Explore the components of Service Support and Service Delivery Processes
• Recognise key IT Service Management terminology
• Identify security issues throughout the ITIL process
"This course focuses on the types of critical skills and knowledge that IT professionals can benefit from in preparing for the ITIL Foundation Certification exam, as well as offering the opportunity to achieve the certification itself," said Richard Chappell, Managing Director, Learning Tree International.
ITIL: Achieving Foundation Certification is valuable for those involved in all facets of IT service management, including IT service and support managers and staff, project managers, IT consultants and developers, key business users, and CIOs.
ITIL: Achieving Foundation Certification augments existing Learning Tree courses that focus and expand on concepts and business practices similar to those presented in the ITIL Service Support and Service Delivery processes, including Introduction to Business Analysis, Managing Change: People and Process, Business Process Re-engineering, Disaster Recovery Planning for the Enterprise, Management Skills and Introduction to System and Network Security.
Learning Tree began presenting ITIL: Achieving Foundation Certification at its Euston House Education Centre in early March 2006. The current course schedule includes...
• 22-24 March, 2006
• 5-7 April, 2006
• 3-5 May, 2006
• 17-19 May, 2006