AI agents: the great workplace upheaval - sink, swim, or swarm?
Trish Uhl, Product Manager, Generative AI Enterprise Solutions, Owl's Ledge, explores whether AI agents are tech hype, or if they will truly transform work, and by extension, L&D itself, at Learning Technologies 2025.
AI agents: the great workplace upheaval - sink, swim, or swarm?: Trish Uhl explores AI agents at Learning Technologies 2025 this April in London.
AI agents are an unavoidable term at the moment everyone’s talking about them, and they seem to represent the next stage of AI use by individuals. This isn’t a Large Language Model that requires careful prompting. An AI agent undertakes tasks independently of detailed human management. Clusters of them can act in collaboration, working together to tackle complex tasks. But we are only at the very beginning of their use. Are they another example of tech hype, or will they truly transform work, and by extension, L&D itself?
This isn't about new L&D toolsit's about a fundamental redesign of work itself. AI agents are autonomously performing tasks, making decisions, and reshaping the very nature of how work gets done. As these agents evolve from individual performers to coordinated swarms, we're witnessing the emergence of an entirely new digital workforce capable of learning at lightspeed and tackling increasingly complex challenges.
Learning Technologies Conference Chair, Donald H Taylor, said: “In this session, you’ll be challenged to radically rethink L&D’s role in this new reality. You'll discover how to navigate a world where AI agents are becoming active workforce participants. This session isn't about adapting old modelsit's about architecting entirely new approaches for a workplace where human and digital workers collaborate as peers, and where agent swarms are creating unprecedented possibilities for organizational transformation.”
Topics:
- The Hidden Power Shift: Three critical ways AI agents are transforming enterprise workand what this means for L&D
- Your Survival Playbook: A practical assessment tool for identifying prime opportunities for AI agent deployment
- The Ultimate Advantage: Key principles for orchestrating successful human-AI collaboration at scale
- Beyond the Buzz: Three real-world examples of AI agents and swarms transforming enterprise learning
- Monday-Morning Action Plan: Five immediate actions to begin your organization's transformation journey
Trish Uhl's session, AI agents: the great workplace upheaval - sink, swim, or swarm?, takes place on day two, 24 April at 13:55.
The full programme is available on the event website: Learning Technologies 2025 Conference. Conference passes are on sale: Learning Technologies 2025 Conference Conference Passes.
Speakers include: Martin Bean, Josh Bersin, Dani Johnson, David Kelly, Trish Uhl, Myles Runham, Will Thalheimer, Egle Vinauskaite, Tess Robinson, Philippa Hardman; just a few of the 80+ speakers on the programme.
Learning Technologies 2025
23-24 April 2025, London ExCeL
#LT25UK
learningtechnologies.co.uk
Trish Uhl
Product Manager, Generative AI Enterprise Solutions, Owl's Ledge LLC
As founder of global consulting firm Owl's Ledge and creator of the Learning AI community, Trish Uhl is at the forefront of transforming how organizations harness AI agents to revolutionize work. She advises CLOs and organizational leaders on building AI-fluent workforces and orchestrating AI agent swarms for maximum impact, combining technical expertise with a human-centric approach to deliver positive people impact and measurable business outcomes. In her role as Product Manager at a major financial services firm, Trish leads the firm's Generative AI Enterprise Solutions team serving 54,000 associates and 8 million clients. Her previous experience as Director of Learning Enablement and Innovation, where she led the firm's first deployment of generative AI, provides unique insights into how generative AI is reshaping workforce dynamics. A recognized thought leader in learning engineering and people analytics, Trish previously served as People Analytics Expert-in-Residence for the CIPD, where she co-created the CIPD People Analytics Accredited Programme. She recently contributed the "Leveraging Artificial Intelligence" chapter to the ATD Handbook for Measuring and Evaluating Training (Second Edition). Trish is also the co-creator of SkillsTrek, an innovative AI-powered series featuring the "Learning at Lightspeed" podcast and book series.