Learning in the flow of work is not a new idea. Mediaeval apprentices learned partly through instruction, partly through work. Jay Cross reiterated its importance in his 2006 book Informal Learning, and the Internet Time Alliance, of which he was a leading member, has expounded its value since. More recently Josh Bersin has focused on the phrase, but what does it actually mean and how can we really learn while working?
Everything is moving into the workflow. Arguably, though, learning has always been there – it’s just that now we can actually support it fully. Workflow learning has emerged as a powerful discipline that helps learners learn while actually doing their jobs. This isn’t a redo of ‘job aids’. This is embedded, contextual, real time learning, often while a learner doesn’t even know they're doing it.
For many in L&D this is a huge mind-set and instructional leap, but when done correctly it can transform the impact of our deliverables in amazing ways. Let’s get together to qualify and quantify this powerful new discipline.
Bob Mosher’s session on workflow learning takes place on day one of the conference, Wednesday 12 Feb at 11:15, chaired by Anthony Williams, Global Learning Design Manager, Costa Coffee.
Workflow learning - familiarity, the need for novelty and the great paradox of learning, covers:
- What exactly is workflow learning?
- Can you make workflow learning scalable and measurable?
- What platforms help make workflow learning a reality?
- The crucial mind-set shift needed in L&D and the workplace
- Difference from, and overlap with, performance support
Booking for the Learning Technologies 2020 Conference has opened. The standard delegate rate is £1,295 + VAT, with a 15% early bird discount for booking before November 29th.
About Bob Mosher
CEO/Chief Learning Evangelist, APPLY Synergies & Co-Founder of the 5 Moments of Need Methodology
Bob Mosher, the chief learning evangelist at APPLY Synergies, has been an active and influential leader in the learning and training industry for over 30 years, and is renowned worldwide for his pioneering role in eLearning and new approaches to learning. Before co-founding APPLY Synergies consultancy with Conrad Gottfredson, Bob served as the chief learning evangelist for Ontuitive, director of learning strategy and evangelism for Microsoft, and executive director of education for Element K. He is an influential voice in the IT training industry, speaking at conferences and participating in industry associations. Bob was awarded the Guild Master Award in 2014 for his accomplishments and contributions to the eLearning community.