One year ago Microsoft announced Microsoft Viva, an employee experience platform (EXP) - like a digital office for those who can't go to the office and accessed via Microsoft Teams.
Viva was built for the hybrid era to help organisations to, according to Microsoft: 'transform their culture, values, and operating models to foster human connection, align on a sense of mission, ensure employee wellbeing, and retain their best people.'
On its launch, Jared Spataro, corporate vice president for Microsoft 365 said: “We need to stop thinking of work as a place, and start thinking about how to maintain culture, connect employees, and harness human ingenuity in a hybrid world.”
Where is Viva one year on, how has it performed?
When Viva launched it had a sense of real ambition and that it was an important step for the world of work. The idea was that employees would interact with each other to help find answers to work questions and, if colleagues couldn't help, learning interventions would spring up from internal company resources, external libraries, online courses and videos. And, all of this would be available right in the application everyone spends their time in, Microsoft Teams.
Viva was well received in the market at the time and, one year on, has 1,000 paying customers and 10 million active monthly users.
One view here might be: 'is that all?' New Microsoft products might easily be assumed to quickly reach into the millions. Yet these numbers might just make Viva the fastest-ever growing new entrant to the HR systems market, and, with Viva's inetgration with Teams and other office tools, strategically it's in a strong position.
In the last year Microsoft Viva integrated with several of the leading HR systems, talent and learning suites, including ServiceNow, Qualtrics, Headspace, Cornerstone OnDemand, Workday, Espressive, OpenSesame and EdCast, with more to come. Integrations with LinkedIn Learning and Glint are expected in 2022.
New clients have included Blum, Nationwide, Old Mutual, PayPal, REI, and Unilever. Its global channel partners include Accenture/Avanade, EY, KPMG, PwC, and Tata Consultancy Services, and they've trained more than 5,000 business consultants and technical architects to take Viva to market.
Microsoft Viva has arrived: it enhances existing HR systems, learning management systems, content providers, and employee workflows and has the potential to disrupt the learning technology market.