Kallidus LMS live at Northern Devon Healthcare NHS Trust: learning and CPD initiatives for 4,500
The Northern Devon Healthcare NHS Trust has successfully implemented the Kallidus Learning Management System (LMS) from Kallidus, a leading provider of learning and talent management solutions. The new easy-to-use system provides a ‘one-stop-shop’ learning and development portal for almost 4,500 employees as well as supporting individuals with their CPD (Continuous Professional Development) needs.
The Northern Devon Healthcare NHS Trust is one of the largest employers in the North and East Devon catchment areas it covers. It serves a population of nearly half a million people and operates the acute North Devon District Hospital as well as 17 community hospitals, providing 24/7 emergency care and a full range of health services.
The Kallidus LMS has streamlined a process that previously delivered training through the National Learning Management System (NLMS) and two different e-learning systems.
Two years ago the Trust doubled in size and within a year it became clear that the current systems were no longer sustainable. A new enterprise-wide learning platform was required to streamline the administration, delivery and management of the Trust's entire learning programmes, in particular statutory compliance training, and to create a better user experience.
Darryn Allcorn, Assistant Director of Workforce (Development and Planning) for the Northern Devon Healthcare NHS Trust, explains:
"Our existing systems had become a heavy burden for our team of training administrators and IT function. We run around 2,000 face-to-face training sessions a year and the administration of these via email had the potential to be fraught with errors. Also, despite being a top-20 Trust for e-learning use, our staff found it difficult to access the right e-learning courses and so we wanted to provide a more intuitive and personalised user experience."
Darryn explains why Kallidus was chosen from the shortlist of suppliers:
"Kallidus has a very strong track record of working with the NHS. Their solution not only met all of our needs - it surpassed our expectations and requirements. The team were very supportive and responsive to our needs and the implementation was extremely straightforward. Even against tight deadlines the system went live a month early."
In the first three weeks of going live the new system has been used by around 1,700 employees and all of the feedback has been very positive. The Northern Devon Healthcare NHS Trust is already seeing some clear benefits, particularly in the ease and speed in which course bookings now take place. This has already resulted in a strong increase in compliance training. In addition, employees are finding it easier to choose the right courses for their learning and development needs and managers can now see what training their teams are booked onto and track their progress more effectively.
The Kallidus platform supports the Trust's entire learning and development portfolio, ranging from statutory/mandatory compliance training, clinical training such as drug administration, maternity services and management courses. The flexibility of the system means that further information such as 'how to' guides can now be held on one single system, resulting in an easier to use 'one-stop-shop' enterprise-wide portal. The portal also supports and tracks external CPD courses.
Rob Caul, CEO of Kallidus, added:
"We are delighted to be providing a platform that will support the critical learning and development needs of the Trust's workforce. We are confident that the Kallidus solution will deliver many significant benefits in the management, tracking and reporting of training both in the short and longer-term. It is good to hear that course bookings for mandatory courses are already up and that the system has been so well received due to its ease of use."