Growth Engineering reaches the UK Customer Satisfaction Awards finals
Growth Engineering, a multi-award winning learning technologies company, has been named as a finalist in the ‘Morrison Utility Services Customer Focus – SME’ category at the UK Customer Satisfaction Awards 2016.
The awards are run by the The Institute of Customer Service, the professional body for customer service. They recognise organisations and individuals that have implemented successful customer service strategies.
The ‘Morrison Utility Services Customer Focus Award – SME’ category recognises any organisation with a turnover below £10m that has placed the customer at the centre of its operations and strategies. Entrants need to display a well communicated customer strategy and evidence of employee engagement in executing the strategy.
Growth Engineering is one of just six companies to make the shortlist. As the company has grown rapidly over the past few years, it has developed a robust customer focus strategy backed up by a number of innovations. This allows it to continue to deliver a personal level of service to a much greater number of clients.
Juliette Denny, Managing Director of Growth Engineering, said: “This is simply incredible news! We work tirelessly to provide the ultimate experience for our customers, and this shows in the fact that we form genuine partnerships with every single one. To get recognised for this isn’t just a win for us, it’s a win for everyone we work with!”
Earlier this year Richard Culpin, Growth Engineering’s Head of Customer Excellence, made the finals of the UK Customer Experience Awards in the ‘Professional of the Year’ category.
The winners of the UK Customer Satisfaction Awards will be announced during a ceremony on March 1 2016 at the London Hilton Park Lane Hotel.
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More about Growth Engineering and its online learning solutions can be found by visiting the website at www.growthengineering.co.uk, emailing [email protected], or by calling the office on +44 1753 840 331.
About The Institute of Customer Service
The Institute of Customer Service is the independent, professional membership body for customer service. It delivers tangible benefits to organisations and individuals so that they can improve their customers’ experience and their own business performance.