ITIL Service Management Essentials version 3 IT training course available from June
Global Knowledge, Europe's leading provider of learning services for IT and management professionals, has announced details and course dates for a new ITIL Service Management Essentials version 3 course. This three day IT training course will help IT Managers and Practitioners to understand how an integrated IT Service Management framework, based on ITIL best practice guidelines, can be adopted and adapted within their own organisations.
The ITIL Service Management Essentials v3 course provides delegates with a practical understanding of the key concepts, principles, processes and functions that enables successful IT Service Management provision. It also prepares delegates for the ITIL Foundation Certificate Examination. The course is based on the ITIL best practice service lifecycle approach.
Our ITIL Service Management Essentials course is based on the process model is still available as a classroom course or a fully interactive web-based course; alternatively, we also offer a two day ITIL Fast Track course.
The ITIL Service Management Essentials version 3 conversion course will be available at Global Knowledge training centres from June 2007, with the first course running at the Old Broad Street London training centre on 25th June and regular courses scheduled thereafter.
Global Knowledge is developing and delivering its ITIL courses in partnership with Fox IT, one of the leading proponents of ITIL education in the UK and a long-standing Global Knowledge partner. This enables Global Knowledge to offer a full range of high quality and innovative end-to-end integrated training services covering ITIL, MOF, ISO20000 and COBIT.