Mentor Group is transforming learning with Enterprise Study
Mentor is transforming learning and helping clients grow their business through customised blending learning programmes with Enterprise Study’s Training Administration System (TAS) and Virtual Classroom Learning.
A demonstrably successful coaching and training provider, Mentor Group ‘s business thrives on transforming clients’ operational success through the training and development of their staff. Mentor’s training solutions focus around people development, improving sales capability and customer relationship management.
Phil Hollyhead, finance director, explains their strategy. “To grow our business in these competitive times, we need to show our customers that we can help them grow their business. We also have to consider the global nature of our clients. We need to deliver solutions that are accessible by all their staff across all their locations, yet reduce training overheads at the same time. A blended learning solution is the only answer and this has to be supported by a stable and comprehensive training administration system!”
Mentor have a well developed e-learning offering, but an element of dialogue is required that e-learning alone wouldn’t provide. So the company has been developing their virtual delivery offerings over last couple of years to better serve customers and respond to changing demand for training.
WebEx is the tool of choice, which has powerful capabilities in delivering live and recorded sessions to large and dispersed audiences. What it lacks is the ability to truly integrate with the broader training programme in terms of planning, resourcing, admin, communications, measurement and reporting. All events and calls have to be manually entered into the training administration system causing duplicate effort. Mentor had a requirement to integrate WebEx with their training administration system.
The new ES Virtual Classroom Learning module will enable Mentor to develop, deliver and manage all aspects of a virtual classroom based event, within their existing ES TAS platform (they have been users of ES TAS for 8 years). Using the familiar WebEx platform, they are able to incorporate virtual training events into the blended learning solutions they deliver to clients, ensuring consistent and accurate planning and reporting.
Hollyhead is delighted with the functionality VCL provides. “Mentor deliver virtual classroom learning via WebEx to some very high profile clients. We’re very excited about the VCL module as it will enable us to manage WebEx events through ES TAS system, giving us a 360 degree view of all our training.” He has seen the numbers speak for themselves, “Our revenue increased by 30% in the last financial year, due to these initiatives and our investment in the ES system. It’s great to show real financial return!”
More information about Mentor's use of ES is available in the full case study.