Quanta Training go live with Enterprise Study Platform
Enterprise Study and Quanta Training announce the successful completion of the first two month's live operation of the web-enabled training business management system. Already, 22% of all bookings are being made online bringing major benefits to Quanta and their customers.
Enterprise Study Platform (ESP), released last year, is a
complete administration and management system for those running a
training operation. As well as handling all the main functions
required for a training business, it incorporates a full e-commerce
web-based front end that allows customers to make, manage and pay
for all their bookings online.
"ESP allows us to offer a value-added service to our clients,"
explained Julian Ward, Quanta's founder and Managing Director. "In
addition it has streamlined admin and back-office operations,
freeing up time previously spent on manual administration
systems."
Initial response from Quanta's customers has been enthusiastic.
"They were over the moon," said Ward. "They found the system easy
to use and much quicker than using paper and the telephone." Quanta
found that every customer, without exception, had some kind of
spreadsheet system to manage bookings, with the attendant problems
of data entry, maintenance and error checking. Now all that was
unnecessary, as the system provided the facilities they needed
automatically.
"Quanta are one of several training operations that are realising
the benefits that ESP can bring," said Richard Williams, Sales
& Marketing Director at Enterprise Study. "ESP is unique in its
use of modern web-enabled capabilities and its ability to integrate
with other financial or training systems."
New implementations of ESP in training vendors and in corporate
training departments are going live at around one a month. New
users are finding that the system not only makes it easier to
administer and manage their businesses, but that it can also lead
to increased revenues.
"It far exceeded our expectations," said Ward. "We can now see a
time in the not too distant future when the vast majority of our
bookings will be via the web. It also helps grow the business. As
one of our customers said: 'It's a very good reason for keeping our
training with you. Lots of your competitors have nothing like
this'."
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