The Learning Technologies Awards is an annual awards programme celebrating the best learning projects globally. The 2023 event was the biggest one to date, with over 400 entries across 23 different categories and over 800 attendees gathering together to celebrate excellence in L&D.
The three categories awarded for driving real business impact were:
Gold for Best Learning Platform Implementation in partnership with Vodafone
Gold for Best Use of Learning Data Analytics to Impact Learner and Business Performance in partnership with Ann Summers
Silver for Learning Technologies Organisation of the Year
Becky West, Learning and Development Partner at Ann Summers was delighted with their award win commenting:
“Winning Gold at the Learning Technology Awards with Thrive has to be a career highlight.
Celebrating the team's hard work and showcasing how our learning initiatives, campaigns, content and blended programmes have led to real business performance in sales, revenue and customer service is just brilliant!
The Thrive Impact and Customer Success team are unrivalled when it comes to helping their customers evidence that impact piece through their Learning Platform.”
About the Best Use of Learning Data Analytics to Impact Learner and Business Performance Award in partnership with Ann Summers
Retail giant, Ann Summers, was recognised for their commitment to customer service and product knowledge training for their 800+ retail employees. Partnering with Thrive, they achieved a remarkable 98% adoption rate, enabling consistent, measured and effective learning experiences.
They conducted an experiment focusing on key products to improve store strike rates (sales). The learning experience outperformed expectations, increasing strike rates overall from 14.8% to 23% across all regions with their test group excelling with a 25% strike rate - 5% above targets set, showcasing the transformative impact of their blended learning programme
About the Best Learning Platform Implementation Award in partnership with Vodafone
Collaborating with Thrive, Vodafone implemented a user-friendly, accessible learning platform to be their complete one-stop-shop which houses all the information teams need to deliver the best service to their customers.
With over 90% of users rating the platform as Good/Excellent, agent error complaints dramatically falling, and Thrive user sales skyrocketing, it’s safe to say the implementation was a resounding success.
Learning Technologies Organisation of the Year
Ever since its launch, Thrive has driven change. Offering a refreshingly different learning platform, which showed that an LMS, LXP, Skills and Comms Platform could be seamlessly combined to drive engagement and impact for its clients, and this innovative company has since grown exponentially.
Rather than become complacent at such success, Thrive has managed to ensure all its customers remain satisfied and engaged, through new ways of listening to clients, new ground-breaking features and services to connect and upskill learners, and a continual in-depth, end-to-end, tailored approach with first-class support and service.