To make their selection, the LPI used benchmark data from its well-established accreditation programme, measuring TWM against a series of KPI's which evaluate:
Commitment to providing the best technologies
Dedication to staff development
Service/Product Roadmap capability
Client Value Proposition
Sales and Marketing
Commitment to delivery and after-sales support
To be included in the Top 15 for the second year running, as the only company listed also to hold a Gold Accreditation is a rare achievement. TWM has consistently excelled in a crowded market, to punch above their weight alongside larger players, all of whom are operating at the very best levels of performance. The team at TWM are continually winning new clients and establishing strong partnerships while nurturing their long-standing customers — including O2, Polygon, SSP, L&G and Bentley Motors.
Phil Purver, CEO, The Working Manager comments:
"We are thrilled that the LPI has included TWM in their Top 15 Highest Performing Learning Technologies for the second year running. This news, along with our recent LPI Gold Accreditation, will reassure clients that TWM continues to evolve and strive for the highest standards across every aspect of our business. It will also ease decision-making for learning leaders who are seeking to form a partnership with us. Exceptional customer service is at the heart of our ethos at TWM. We pride ourselves on building long-term relationships and putting clients at the centre of the business. This is just part of a series of exciting announcements we have coming up. Well done to the team."
James Little, Digital Learning Manager at O2 Telefónica UK, comments:
"Recognition that TWM is a Top 15 Highest Performing Learning Technologies provider comes as no surprise. The TWM team embraced the challenge of O2's ambitious vision for O2 Campus: our unified learning experience that nurtures a sense of community. Within 100 days, they delivered a platform of personalised learning and development that's aligned with business objectives. The seamless, consistent experience is fully branded to O2 guidelines and provides real business impact. I don't believe I could get like for like anywhere else."
As a digital learning platform and integration specialist for over 15 years, The Working Manager provides learning experience, career and talent platforms and content to improve individual and organisational performance. They support clients to build a learning culture within organisations, achieving a return on investment through high-quality development and excellence, increased retention and financial returns.