The higher education industry’s largest online proctoring provider has begun to crack the international market using a unique combination of technology and personable customer service and has proctored over 500,000 exams since 2008. In addition to ProctorU’s long list of domestic partner institutions such as the University of Florida and Northwestern University, the company is starting to gain traction in foreign countries and partnering with institutions such as the British Computer Society and Red Deer College in Alberta, Canada.
The company is quickly approaching a company milestone of proctoring over 1 million exams since being founded in 2008 and is averaging tens of thousands of tests every month.
In order to improve the business’ scalability, ProctorU’s in-house development team has unveiled several new components over the last few weeks. In an effort to target more international markets, ProctorU became a 24/7 operation at the beginning of July and rolled out a toll-free telephone number. ProctorU also developed a secure web browser for its partner institutions that ensures that the exam and proctoring session are the only programs running on a test-taker’s computer during an exam.
The new secure browser has a number of new features, including the ability to:
- Disable all programs running in the background such as screen capture and screen recording software
- Disable music and sound output excluding verbal instruction from proctors
- Disable virtual machines
- Freeze additional monitors so only one monitor is visible
- Disable the ability to copy and paste
The company currently works with over 400 partner institutions including the University of Florida, the University of Alabama and the University of Central Florida. The company is constantly hiring and currently employs more than 200 people and operates online proctoring centers in Hoover, Ala., Livermore, Calif. and Folsom, Calif. Those interested in becoming proctors that live near Birmingham, Ala., San Francisco and Sacramento, Calif. are encouraged to apply at http://proclife.com.
ProctorU is sponsoring the upcoming Learning Technologies Conference in January of 2014.