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Innovative Performance Support: Strategies and Practices for Learning in the Workflow - a new book by Bob Mosher

Rochester, NY and Milton Keynes, UKLearning NewsOntuitive

Bob Mosher, Chief Learning and Strategy Evangalist at LearningGuide Solutions has produced a new book for L&D professionals about implementing performance support solutions - 'Innovative Performance Support: Strategies and Practices for Learning in the Workflow', co-written with Conrad Gottfredson.

Bob Mosher
Bob Mosher 

The new book, 'Innovative Performance Support', offers L&D professionals a concise and comprehensive overview of performance support practices: ongoing, job-specific resources that ensure employees perform effectively on the job. From free, open-source applications like blogs and wikis to sophisticated new system software, this guide will help L&D professionals to implement the right performance support strategy for their workplace.

Gottfredson and Mosher break down the hows and whys of applying performance support solutions to replace the patchwork of existing training programs that many will find in use across their workplace. They show how leading firms have deployed performance support solutions to reduce costs, retain talent, and increase productivity and efficiency.

"Real learning happens as we work. Research shows that 80 percent of learning in the workplace occurs on the job, rather than in formal training sessions," said Bob Mosher. "A good performance support strategy supports this informal learning so that productivity and successful performance are achieved with reductions in both learning time and its cost."

"In writing this book we set out to create The definitive guide to implementing performance support, without the need for extensive technical or instructional design knowledge," Mosher added.



Mosher's book is available for pre-ordering at Amazon: Innovative Performance Support: Strategies and Practices for Learning in the Workflow.