Showing the value of L&D
Learning Technologies 2024: Showing the value of L&D - moving from the transactional to strategic alignment. Alice Thompson from Marks and Spencer and Fran Butler and Tayn Pavelic from IHG Hotels & Resorts are presenting on 'learning impact' at Learning Technologies 2024.
Showing the value of L&D - moving from the transactional to strategic alignment: Alice Thompson from Marks and Spencer and Fran Butler and Tayn Pavelic from IHG Hotels & Resorts, are presenting at Learning Technologies 2024 this April in London.
Today, more than ever, L&D practitioners need to demonstrate their importance to the organisation. A tighter economy and technology change demand it. It is crucial to show the value of learning to a range of stakeholders, including leaders, managers and learners. This means showing a direct link to tackling business issues and supporting success. It’s not impossible, but it does mean moving beyond traditional, activity-based measures of success.
Demonstrating the value of learning is vital in proving the tangible impact of L&D to organisations. But how do you do it? Not by delivering courses to order, and not by assuming that training is the answer to every performance issue. The session will examine strategies and tactics for getting to roots of performance issues and business goals and aligning learning activities with them.
Learning Technologies Conference Chair, Donald H Taylor, said: “We’ll look at the vital combination of data and people. With one you can correlate learning activities with business success. With the other, you will need to ask the right questions, listen to feedback, and keep open a two-way street of communication around your activities.”
Talking points/takeaways:
- Finding the performance issues you need to solve
- How to identify and communicate your business impact
- How data is crucial to showing value
- Practical techniques for continuous evaluation
- People: the toughest part of showing value
Showing the value of L&D - moving from the transactional to strategic alignment, takes place on day two, 18 April at 11:15.
The full programme is available on the event website Learning Technologies 2024 Conference, along with conference pass sales: Learning Technologies 2024 Conference Conference Passes.
Speakers include: Stella Lee, Dani Johnson, Chara Balasubramaniam, Brandon Carson, Hadiya Nuriddin, Markus Bernhardt; just a few of the 90+ speakers on the programme.
Learning Technologies 2024
17-18 April 2024, London ExCeL
#LT24UK
learningtechnologies.co.uk
Alice Thompson
Learning Partner, Marks and Spencer
Alice is a Senior Learning professional and has worked in Learning and Development for over 10 years. Her experience in L&D spans multiple sectors, working at some of the biggest organisations in E-Commerce, Fashion, Public Sector, Charity and Banking including ASOS, The Princes Trust and Monzo Bank. Alice has featured on Podcasts including the Learning and Development Podcast with David James and The Mind Chimp Podcast with Danny Seals. She is passionate about the role of L&D in supporting performance improvement through route cause analysis, human centred design and experimentation.
Fran Butler
Director, Global Learning Effectiveness, IHG Hotels & Resorts
Fran is Director of Global Learning Effectiveness at IHG ® Hotels & Resorts. Her 30 + year career spans public and private sectors, small privately owned companies and large global organisations. In addition to her current experience in Hospitality, her sector experience includes Defence, Policing, Higher Education and consultancy. Her experience in driving performance improvements has led her to her current role where she is responsible for measuring the impact of the IHG learning offer to determine whether the desired results have been achieved and if not, provide actionable insights.
Tayn Pavelic
Vice President, Global Leadership and Corporate Learning at IHG Hotels & Resorts
With over two decades of experience leading learning and development functions across diverse regions, Tayn’s expertise encompasses strategic leadership development, transformational change, talent and development strategy, project management, facilitation, and executive coaching. Tayn is an active facilitator and coach for both senior leaders and executives whose professional journey spans much of the globe. This extensive exposure has deepened his understanding of strategic leadership development, transformational change, and personal skills enhancement making him adept in crafting and executing learning and talent initiatives, unique and tailored culture and change management strategies, and learning operating models.