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On-going, performance-focused learning

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Continuous learning, moving beyond formal programmes: Heather Stefanski, Chief Learning and Talent Officer and Michael Edwards, Director of People and Professional Development UK & Ireland, from Mckinsey will present at Learning Technologies 2023.


Learning Technologies 2023 - Moving beyond formal programmes to on-going, performance-focused learning.

At Learning Technologies 2023, 3-4 May in London, Heather Stefanski and Michael Edwards from Mckinsey will share their research and experiences of unlocking opportunities to scale and democratize skill building in ways that formal programmes cannot.

Are formal training programmes enough for workplace learning? No. They are certainly important, but they are not sufficient. How can we manage to support the other parts of workplace learning which are so important?

Through research and experimentation, the McKinsey Learning Research and Innovation Lab has developed a way to unlock learning opportunities at scale and democratize skill building in ways that formal programmes cannot. This approach requires an organization to adopt a new approach, removing hierarchal and top-down learning models and creating instead a shared responsibility for everyone to be a teacher and learner. In this session, the speakers will share our insights and failures in adopting this approach, but primarily will focus on helping delegates apply it in their own organizations. 

Learning Technologies Conference Chair, Donald H Taylor, said: “So much important learning occurs at work, informally, in conversations between people, rather than in formal courses – usually unplanned. How can you help this happen more often, and systemically, so that managers and employees learn from each other regularly, surfacing crucial tacit knowledge and skills? McKinsey have developed an internal process to tackle this issue, and they are here to share it with us.”

Heather Stefanski and Michael Edwards’ session, Moving beyond formal programmes to on-going, performance-focused learning, takes place on day one of the conference, 3 May, and covers:

  • Surfacing tacit knowledge and teaching the invisible
  • Embedding these practices into the flow of work
  • Influencing senior leaders through experimentation
  • Building foundational skills across the workforce
  • Practical advice on what to do next.

The full programme is available on the event website: Learning Technologies 2023 Conference. Conference passes are on sale: Learning Technologies 2023 Conference Conference Passes.

Your Conference Pass includes all conference tracks and theatres, networking lunch and drinks and full access to both days of the exhibition. There are two ticket types, including our premium option for those looking to get the most out of your experience at Learning Technologies.


Learning Technologies 2023
3-4 May 2023, London ExCeL


Heather Stefanski
Chief Learning and Talent Officer, McKinsey & Company

Heather Stefanski is the Chief Learning and Talent Officer at McKinsey and responsible for learning and talent development for the 40,000+ consulting firm globally. She has spent 20 years focused on people and talent topics at Mckinsey and is considered the lead people strategist for the organization. Heather started her career at Mckinsey as a consultant working across operational topics including purchasing, supply chain and product development. She holds a undergraduate degree from Princeton University and an MBA and Masters in Education from Stanford University.

Michael Edwards
Director of People and Professional Development, UK & Ireland, Mckinsey & Company