This year the 2020 Learning Technologies Summer Forum (#LTSF20) will take place online across five days in July, Monday 13 to Friday 17. Derek Mitchell, The Learning Measurement Company, will host a session on Wednesday 15 exploring a foundational pillar of Kirkpatrick’s model and how feedback from learners can be used as the first step in building an inhouse analytics function.
Donald H Taylor, LTSF Chair, explains: “Colleague Development functions often solicit feedback on the perceived quality of material, and most functions believe they are awesome at obtaining and interpreting this ‘verbatim feedback’. But what if we are manually interpreting the feedback and projecting our own bias into any categorisation? What opportunities are we missing if we do not have a standardised approach? Are we asking our learners too many questions and then ignoring their responses?”
This session will take a look at a foundational pillar of Kirkpatrick’s model and explore how, with less effort from our learners, and less effort from the L&D team, we can turn just one word into rich insight, using analytics.
Derek will share how feedback from learners can be used as the first step in building an inhouse analytics function, and how this can form part of a much larger model to understand the impact of development activity.
Qualitative Analytics – Turn feedback in to action takes place on 15 July, 14:45 - 15:30 and covers:
Why many learning functions are getting less insight, from doing more work.
The power of distilling our learners thoughts
Hypothesis forming (and the joy of experiments)
A step by step guide to building text analytics in your organisation, today.
The full programme of activities is on the LTSF 2020 website.
Registration is free of charge: LTSF 2020 registration.
About Derek Mitchell
Chief Learning Measurement Guy, The Learning Measurement Company
Derek has headed up Analytics and Insight teams for some of the UK’s Largest Organisations and is an evangelist for making measurement easy and removing the fear of DATA. With a background in Product and Customer Analytics, he was invited into L&D Analytics when Europe’s largest broadcaster wanted to attribute ROI to L&D activity. He now enjoys sharing low effort ways to better understand the Impact of L&D with no requirement for specialist knowledge.