News story

Content Master delivers Oracle training to Lloyds in record time

Bristol, UKLearning NewsAgylia

Content Master, part of CM Group, has just completed Oracle Essbase eLearning for finance staff at the leading UK bank.

Lloyds Banking Group is one of the largest financial institutions in the world, and operates numerous private, retail, and investment banking organisations including Lloyds Bank and Halifax Bank of Scotland.

In July 2010, the Group Finance Integration team at Lloyds identified a need for self-paced eLearning that would enable financial accountants to learn how to use the financial systems (Oracle Hyperion Essbase system). The eLearning had to be task-focused, reflect the complex nature of the system, and delivered within a compressed timeframe of just two weeks!

With the requirement identified, Lloyds required a partner who could not only create an eLearning program of the highest production quality, but who also had the technical subject matter expertise to ensure the program was targeted at their specific audience. After careful consideration Lloyds chose Content Master, part of CM Group, the eLearning production specialists. The decision was based on their proven track record of delivering technical eLearning in a highly engaging and interactive format, cost effectively and within significantly reduced timescales.

Content Master’s project team agreed all deliverables at the start of the project before engaging with their technology specialists who were able to build a virtual environment to replicate the Lloyds system. This enabled them to create simulations in which the data provided a reporting scenario that the users would find realistic. Content Master’s expertise in creating technical learning content meant that they could create simulations using the replica system, that encourages effective learning that is instrumental to the learners’ daily activities.
The project has already been completed within the required two week timescale, and provided Lloyds with the solution they were looking for. “The finished product looks great”, enthuses Stephen McEwan of Lloyds Banking Group. “Hitting those tight timescales whilst maintaining high quality was crucial. We're delighted with what Content Master have produced and it will be of great benefit to the project.”

Content Master uses the Luminosity rapid eLearning authoring software platform.