About
TLC is all about talent assessment and development. As behavioural psychologists, it makes a meaningful and lasting difference to leadership and management capability in client organisations, which enhances staff engagement.
TLC has been established since 1991 and its preferred way of working is to be a partner working collaboratively to design bespoke robust Organisational Talent Assessment and Development solutions that align people and focus their energy on what their organisation is trying to achieve.
Its values of Integrity, Being in Relationship, Caring, Passion and Challenge the Norm underpin everything it does. The TLC business and people are values driven – it is the way they do things at TLC.
It specialises in Talent Assessment and Talent Development:
- Assessment and Development Centres
- 360-degree feedback and Engagement surveys
- Values, strengths and competency design
- Leadership, management and team development
- Culture change and change management
- Individual and team coaching
Unusual for a consultancy of its size, it is research-led. By understanding the way in which the world of HR and Talent is changing on a macro-scale and by using their psychology capabilities to diagnose its clients better on a micro-scale, TLC co-creates interventions that are contextually appropriate.
TLC is ruthless in the pursuit of ROI Evaluations – it is obsessive about measuring the value of its interventions for clients.
TLC is also able to provide comprehensive Organisational Intelligence (OI) feedback from the work it does and present this back to clients in a way that adds value. Additionally, TLC is expert in Systems Thinking - it diagnoses how well a client’s ‘system’ is aligned with its strategy and how it helps or hinders people development.
TLC facilitators and coaches have the unique combination of being:
- Operationally experienced – business understanding, experience and credibility at a leadership level
- Psychology qualified i.e. Occupational Psychologists, Behavioural Psychologists, Psychotherapists, Counsellors and qualified Coaches
- Experienced OD practitioners and systemic practitioners
Across its people it has a wide breadth of expertise and specialism as well as diversity. All TLC coaches and facilitators have regular supervision, personal and professional development, and Continuous Professional Development (CPD) in order to belong to their professional bodies. They are passionate about understanding human behaviour and learning.
TLC is expert in Transactional Analysis (TA), Emotional Intelligence (EI) and Unconscious Bias (UB). Its facilitators and coaches blend these approaches and apply them creatively with leaders and managers in a way that makes a sustained behavioural difference. The golden thread in its work is developing the emotional resilience, flexibility, maturity and capacity of individuals in a constructive and at the same time compassionate way which in turn develops the EI of teams and the organisation and greatly benefits the customer.
The TLC vision is of a day when all leaders value the connection between high emotional intelligence, employee engagement and outstanding results. The way TLC works is bespoke to the needs of its clients and is practical by providing the “how to”.
What participants on their programmes get is experiential and innovative. Because of its skilled facilitation and coaching TLC is quickly able to understand behaviour and then work with that as appropriate for the individual in a business context. It does this using anecdotes and stories to make the learning enjoyable, come alive, dynamic and stick.
TLC is able to provide Accreditation if required to meet its clients’ needs to support any development intervention. It works internationally for many of its global clients, is happy to travel and can provide language capability in English, Italian, French, German, Czech, Slovak, Polish and Indian.
TLC cares passionately about its chosen charity the United Kingdom Friends of Galle (Sri Lanka) and in helping communities and reducing poverty in a sustainable and ongoing way.
Media profile
Contact
- Colin Newbold
- www.whereshifthappens.co.uk
- Contact Colin Newbold