People 1st is the leading skills and workforce development charity for employers in the hospitality, tourism, leisure, travel, passenger transport and retail industries.

Our mission is to help employers in customer-facing industries develop a world class work force by influencing stakeholders and delivering world class training solutions.

The People 1st consulting division

  • Researches industry skills needs
  • Helps employers and employees choose the most appropriate recruitment and training solutions
  • Consults and supports employers to set standards and engage with and influence Government policy

The People 1st training division

  • Delivers quality assured training and people development solutions through training providers, associate trainers and the National Skills Academy for Retail
  • Undertakes projects together with local government and enterprise partnerships